SMS for Critical Alerts: Why Enterprises Can’t Rely on Email Alone

When downtime, outages, or emergencies strike, seconds matter. Yet too many organisations still rely solely on email for urgent communication – a risky move when spam filters and inbox overload get in the way.

Why SMS Wins for Critical Alerts

  • Speed: Instant delivery and high visibility.
  • Reach: Works even when data connections fail.
  • Read rates: Practically guaranteed compared to email.

Enterprise Examples

  • IT & SaaS: System outage alerts to internal teams and customers.
  • Utilities: Power outage or restoration notifications.
  • Finance: Real-time fraud alerts requiring immediate response.

Edgility ensures that enterprise-critical alerts are delivered securely, traceably, and with compliance in mind. Because when every second counts, SMS is the most dependable channel available.